To save you and us a lot of time, we have produced a set of answers to key questions asked by our Members. If you can't find what you're looking for here, then don't hesitate to get in touch with Customer Service who are always eager to help and will endeavor to get back to you within 24 hours.

How do I search for a villa rental?

Start your search on the home page of this website using the search fields at the top of the page. Choose the country that you would like to visit and from there you can browse the rentals or select a specific region to see property listings. You can choose to view listings by highest or lowest price first.

How can I be sure information available on the VillasPeople.com portal is a true reflection of the properties listed?

VillasPeople.com assumes no responsibility for the accuracy of advertisements on this website, nor the condition of property, nor the character of the owner. It is the responsibility of the potential renter, and strongly recommended, that you ascertain the validity of each property. VillasPeople.com will take off the site all listings that do not meet the quality standards established by the site (incomplete description, consistent lack of response from an owner to vacationers questions) and will expel all members who have failed to honour their commitment. Our Terms of Use and Privacy statements can be accessed by links at the bottom of every page .

Please note: VillasPeople.com is not a Real Estate agency. Holiday rentals are agreed upon directly between the owner and the renters, who must according to the law, sign a contract stating renting conditions (description, rent and service charges, insurance, duration etc...).

How do I contact a property owner to make an enquiry?

To contact the property owner or their management team, simply go to the `Contacts` page on their website and use the enquiry from provided - this can be found once you select the ‘View Now’ button on your desired property listing on the search results page. Your enquiry will be emailed to the appropriate person upon submission.

How do I enquire about availability?

To find out about availability of a property, please view the availability calendar section of the owner `s website - this can be found once you select the `View Now` button on your desired property listing on the search results page. You should then contact the property owner directly to confirm availability for your preferred dates.

If I enquire about a property, is my personal contact information made available to other companies?

No. Your contact information goes to the property owner only. You can read our privacy policy by clicking on the links at the bottom of the page.

How do I see larger pictures of properties?

When browsing a property owner`s website simply click on any of the thumbnail photographs to enlarge and it. Each property website has a picture gallery area that gives you the chance to see many photos of the property and the surrounding area.

How do I arrange for payment to reach the owner?

VillasPeople.com has no involvement in the payment procedures for the properties listed. This should be determined by you when you contact the owner regarding availability as payment methods vary. Please be sure to request a contract and receipt for your deposit and/ or final payment.